Have you ever considered using On Trak for deliveries? Let me tell you a story.

4-1/2 years ago I had cancer surgery. I no longer go to the bathroom the way you do. Every month I get a box from Byram Healtcare with $250 worth of medical supplies so that I don't have to wear diapers. Byram has been GREAT! And I love working with my account rep Kristen. She's The Best!

Another part of my story is that I'm partially disabled; I have problems with balance, and walking can be an event that needs planning. So, every month I expect my Byram order to show up on my porch. To make things easier for the driver, my shipping label includes...

So, here's my house, from the street. Imagine for a moment that you lived here, that's your red Ford. You pull into the carport, shut the car off, open the door, climb out...what now? Do you walk to that door 15 feet away or do you go on a trek out in the rain and cold and dark because you don't actually live where you park your car?

Given these instructions and these images, my driver has decided my package should go here...Through the shrubs, up those steps, onto my neighbors porch. Result is, my 90-year-old neigbor has to bring me my medical supplies because my driver is too stupid to follow instructions.

This is really simple. There are 84 lots here. Every Single One Of Us Gets Out Of Our Cars and Goes to The Nearest Door. My driver is too stupid to figure this out.

My only option here is unfortunate. I need to tell Byram that I'm going to have to buy from someone who uses a delivery service THAT CAN FIND MY DOOR!

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